- How to choose the correct cheque scanner
- Where can you purchase a scanner?
- Where to download your scanner drivers
- If you have difficulty installing your scanner drivers.
- How to clean your Scanner
ScotiaConnect - Remote Deposit – Cheque Scanner Help
Cheque Scanner Help
How to choose the correct cheque scanner
When you are first setting up your service you will need to purchase a USB cheque scanner and you will need to install the driver’s corresponding to your cheque scanner.
Remember, a cheque scanner is not to be confused with a normal image scanner. Cheque scanners are different than standard optical scanners because they read the account information magnetically from the bottom of a cheque which is called the Magnetic Ink Character Recognition (MICR) line.
Click here to view our list certified magnetic cheque scanners. These are our most popular scanners. These scanners support both Window OS and Mac OS.
Click here to for a list of supported magnetic cheque scanners. These cheque scanners work with our software but do not always work on Mac OS. If in doubt please email remotedeposit_support@scotiabank.com for more details on the type of cheque scanner you might need.
Where can you purchase a scanner?
A cheque scanner, can be purchased from our preferred scanner vendor at http://orderyourscanner.scotiabank.com.
Where to download your scanner drivers
- To download your scanner drivers
- Go to www.scotiabank.com/remotedeposit/ then
- Go to the Cheque Scanner Information tab then
- Go to the You can download your scanner drivers here link.
If you have difficulty installing your scanner drivers
- Read over the Scotiabank Remote Deposit Cheque Scanner Setup Guide
- If this still doesn’t work please contact remotedeposit_support@scotiabank.com or go to the Getting Additional Help link below.
How to clean your scanner
To clean your cheque scanner go to our preferred scanner vendor’s web portal at http://orderyourscanner.scotiabank.com then go to the product page corresponding to the cheque scanner you purchased and download the corresponding cleaning guide.