Bill Payment Transaction Approval Levels

The level of approval that is enforced at your company will depend on what instructions provided Scotiabank when your company completed the ScotiaConnect Service Request form.

How to find out your company’s bill payment approval preferences

  1. Navigate to the Administration menu, then select Service Information, followed by My Services
  2. In the table column labeled Access, a checkmark means you have access to the service, while an X means that you do not currently have access to it
  3. To explore a particular service you have access to, click on the linked service name in the Scotiabank Services column

Available transaction approval options:

  • None: No approval required
  • May be the Same User: Self Approval - Creator must have approval authority
  • Must be a Different User: Approver must be different from Creator
  • Must be in a Different Group: Approval must come from a user in a different group
For Account Transfers, Bill Payments, Stop Payments and File Delivery you can have a maximum of 1 approver. For EFT Payments, Wire Payments, Request for Transfer, ACH you can have up to 3 approvers.

If you have any questions regarding how your ScotiaConnect Online service agreement is setup first contact your internal ScotiaConnect Administrator. If you would like your Transaction Approval Option changed you can contact your Scotiabank Relationship Manager.

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