Integrated Payments Help

Pending Payments

This section allows you to view and action pending payment(s).

Modify Date for Pending Payments

This page allows you to modify due date(s) for your Pending Payment(s).

Steps to Follow

To Modify Due Date(s):

Main Pending Page
  1. From the main 'Pending' page enter your search criteria, click on the “Search” button and in the Search Results click on the checkbox(es) beside the applicable payment(s).
  2. In the “Select Action” drop down list choose the “Modify Date” option and then click on the “Go” button.

Modify Date: Review and Confirm page
  1. On the 'Modify Date: Review and Confirm’ page, once you have reviewed your pending payments click on the “Confirm Modify" button. This page contains the following information:
    • Service Group Name
    • Payment Type
    • Total Payables
      • Volume
      • $CAD
      • $USD
    • Total Receivables
      • Volume
      • $CAD
      • $USD
    • Total Payments to be Modified

Note: Selecting the “Cancel” button on the 'Modify Date: Review and Confirm' page will return you to the your previous page.

Modify Date operation cannot be done to payments with the following conditions:

Online Payments Batch Payments
Payments with status as "Processing" or "Disabled" or “Failed” Payments with status as "Processing" or "Disabled"  
User does not have modify function for own payments created and is not in entered status. Payments with status “Failed” because of reasons other than due date validation
User does not have modify function for payments created by others. User does not have modify batch function
All WIRE Payments ALL WIRE Payments

Modify Date: In Progress page
  1. After selecting the "Confirm Modify" button, the ‘Modify Date: In Progress’ page will be displayed confirming the due dates have been successfully updated for the selected pending payment(s).

Modify Date: Processed Summary page
  1. The 'Modify Date: Processed Summary' page will be displayed with the following confirmation message: “Confirmation: Modify Date Operation Completed.
    • Modify date has been completed. Please see the processed summary below.
    • Your report request is in progress. Check the Message Centre at a later time to pick up the report.
    • The 'Modify Date: Processed Summary' page lists details of the non-Wire payments with modified due dates shown in the table, with the following information:
      • Service Group Name
      • Payment Type
      • Modify Date Payables
        • Volume
        • $CAD
        • $USD
      • Modify Date Receivables
        • Volume
        • $CAD
        • $USD
      • Modify Failed
      • Total Payments

    2. The Modify Date process is now complete. Click the “Done” button return to either ‘Pending’ or ‘File Summary’ page.

Related Topics