Pending Payments

1. From the main Pending page, enter your search criteria and click Search. In the search results, click the checkbox next to the payment(s) to approve.
2. In the Select Action dropdown list, choose Disable and click Go.

Disabling Payments: Review & Confirm

3. You will see a summary of payments selected to disable. This summary includes the following information tables:
   • The Total Payables table will include the following information:
     • Service Group (where applicable)
     • Payment Type
     • # of Payments
     • Currency (based on debit account)
     • Total Debit - amount to be debited from selected From Account. NOTE: In case of cross-currency payments, approximate amount is shown and will become accurate upon acceptance of a foreign exchange rate.
   • The Total Receivables table will include the following information
     • Service Group (where applicable)
     • Payment Type
     • # of Payments
     • Currency (based on debit account)
     • Total Credit
4. Where applicable, you can view payment details by clicking the linked number in the # of Payments column.
5. Review the information and click Confirm.

Note: Clicking Cancel will return you to the main Pending screen without saving your changes.

Disabling Payments: Summary

6. After clicking Confirm, you will see a summary of payments that have been disabled. You will see a confirmation message, along with a notice that the automatically generated report will be available in the Message Centre.
7. Review the summary table of disabled payments.
8. The payment disabling process is complete. Click Done to return to the main Pending page.