You can stop the payment of an issued cheque by requesting a stop payment order any time before the cheque has been paid. Understanding that Stop Payments are time sensitive, you can quickly check the status on the Stop Payments History page.
Stop Payments Help
Checking Your Stop Payments History
Actions on this page
Navigate to Services in the main menu and select the Stop Payments sub-menu, and then select Stop Payments History.
Review: Using the form, search for the transfers you would like to review:
- Select an Account from the drop menu
- To enter a date, either choose a pre-set range from the drop menu, or enter a specific date range using the calendar fields
- Click the “View” button to display your search results below
- View a Stop Payment by clicking its description link in the Stop Criteria column—a modal window of details will appear
- You may print the details from this modal window, if you choose
Report: Click the “Report” button to generate a report of your Stop Payments History in the format set up in your User Profile (found within the Administration menu). You will be prompted with your browser’s File Download dialogue box and prompted to Open, Save or Cancel.
Stop Payments statuses
The status of a Stop Payment order can be one of the following:
Ready: The stop order has been created and approved, but has not been transmitted to the Bank.
Accepted: The stop order has been transmitted to the Bank and accepted for processing. It is too late to delete it.
Rejected: The stop order has been transmitted to the Bank and refused. It will not be processed. Please read the reason description for details.
Resend: No response from the Bank. Try to resend the payment later.
Inactive: The stop order automatically changes to this status six months after the cheque’s issue date.