Stop Payments Help

Removing a Stop Payment Order

If a stop payment order has not been transmitted to the Bank, it can be deleted from the Stop Payments page. However, if a stop payment order has already been transmitted to the Bank, and you no longer want to have the stop payment lodged on your account, you must remove the stop payment.

How to remove a stop payment

Navigate to Services in the main menu and select the Stop Payments sub-menu, and then select Remove Stop Payments. Use the form to recall your request.

  1. Use the drop menu to choose an Account
  2. In the table titled Stop Payments for Removal, use the top checkbox to check all requests if you want to select all, or check individual checkbox(es), if you want to select specific request(s)
  3. Click the “Submit” button
  4. If accepted, you will see a Remove Stop Payments Processed Summary in which the status is changed to Removed

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