Integrated Payments Help

Wire Memos

This section allows you to communicate with the Bank regarding your Wire payments, using a choice of online Memos.

Delete Wire Memos

This page allows you to Delete Wire Memos.

Steps to Follow

To Delete Wire Memos::

Wire Memo Main page

  1. From the main ‘Wire Memo’ page enter your search criteria, click on the “Search” button and in the Search Results click on the checkbox(es) beside the applicable Wire Memo(s) or click on the top checkbox to “Select All”.
  2. In the ‘Select Action’ drop down list choose the “Delete” option and then click on the “Go” button.

Delete Memos: Review and Confirm page

  1. The ‘Delete Memos: Review and Confirm’ page will be displayed. Once the information has been reviewed click on the “Confirm Delete” button.
    • Clicking on the “Cancel” button on the ‘Delete Memos: Review and Confirm’ page will return you to the main ‘Wire Memo’ main page.

Deleted: Processed Summary page

  1. After clicking on the “Confirm Delete” button the ‘Delete: Processed Summary’ page will be displayed. This page confirms the Wire Memos that have been deleted. The following information is displayed:
    • The list of Wire Memos that have been deleted including:
      • Creation Date
      • Memo Reference Number
      • Memo Type
      • Original Payment ICN Number
      • Service Group
      • Status

The ‘Delete Wire Memo’ process is complete.  Click on the “Done” button to return to the main ‘Wire Memo’ page.

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