Manage Recipients

Modify Recipients

How to modify a recipient

1. From the Payments menu, go to Integrated Payments, then to Manage Recipients.
2. Use the Details section to search for the template you would like to modify. Enter information in fields to narrow down your search results by a number of different parameters:
   • Recipient for (All Payment Types; ACH, EFT, EDI; Wire)
   • Recipient Name and/or Recipient ID
   • Status (Accepted, Rejected, Deleted, Pending Approval, Ready)
   • Service Group – NOTE: You can also opt to include any recipients that are not assigned to a service group
   • Vendor Number
   • Import File Name
   • Country
   • Date (Entered/Imported Date, Last Updated Date, All Dates); (Current Day, Prior Day, Current Week, Last Week, Last Month, Date Range)

   You can also choose to sort your search results in ascending or descending order using a number of sortable parameters:

   • Recipient ID
   • Status
   • Recipient
   • Vendor Number
   • Date
3. Click Search to view the Search Results table or click Reset to clear all of your search, filter, and/or sorting parameters.
4. View the Search Results table and click Modify in the Action column of the recipient you would like to modify.
5. You will see the Modify Recipient screen for the recipient. You can now update the fields.
6. Click Continue to confirm the modifications you’ve made to the recipient.
7. Once you’ve finished modifying the recipient, be sure to click Save. If you would like to make any additional changes, click Modify to go back to the Modify Recipient screen. If you do not want to further modify or to save any changes, you can click Cancel.

Information fields for modifying recipients

Below we describe the information fields to be completed for a recipient of the 4 available types of integrated payment templates.

• ACH payments
• EFT payments
• EDI payments
• Wire payments

For ACH payments

Recipient Details

• Recipient ID is your identification for the recipient. It can be alpha-numeric and must not exceed 30 characters. This field cannot be modified.
• Recipient Name can contain a maximum of 30 alpha-numeric characters. Recipient Name2 is optional and can contain 35 characters.
• Vendor Number can contain a maximum of 30 numeric characters. Different recipients cannot share the same vendor number.
• Service Group is a segregation of your business units/subsidiaries/group of your users in SCO that allows you to more easily manage payments approvals, adjust approval limits, customized templates and more. Choosing a service group while creating a recipient restricts access for which recipients can be used when you create templates and payment.
  • Once assigned to a Service Group, a recipient cannot be moved to another service group or “unassigned”.
  • A recipient can only be assigned to one service group.
  • You can choose to leave the Service Group field blank. If the Service Group field for a recipient is left blank, the recipient can be accessed by all users to create templates and payments.
• Address fields (Address 1, Address 2, City, Postal/Zip Code) must contain complete physical street address information. Post Office Box or P.O. Box information is no longer accepted as the wire payment maybe delayed or rejected depending on the intermediary or beneficiary bank policies. These fields cannot be left blank or contain
  • A variation of “Not Applicable”, “N/A”.
  • A P.O. Box or variation of P.O. Box.
  • Special characters / - ? : ( ) . , ‘ + { } are not allowed unless part of a legal street address.

Recipient Bank Information

• Recipient Bank allows you to select ABA Number from a dropdown menu in order to send ACH payments to this recipient.
• Account Number is the number of the recipient account or payment destination account at the RDFI (Receiving Depository Financial Institution). Recipient Account Numbers for ACH payments can have only digits with spaces and/or hyphens. To reduce the risk of error and delay, ScotiaConnect will instantly validate the account routing information before you click Submit.
• ABA Number is the nine-digit routing transit code of the recipient bank.
• Account Type must be selected (Savings or Checking). NOTE: Existing recipients of ACH payments – as well as those ACH recipients that have been added to ScotiaConnect through an import file – have a default Account Type of Checking-DA. View recipient details to modify this value.

Recipient Contact Information

• You can also enter the recipient’s contact information, including name, email, phone number, fax number, and details about the email and/or fax subject lines that would appear on remittance advices.

For EFT payments

NOTE: Recipients of EFT payments can be set up one at a time or imported for use in multi-recipient templates. View more about creating EFT payment templates.

Recipient Details

• Recipient ID is your identification for the recipient. It can be alpha-numeric and must not exceed 30 characters.
• Recipient Name can contain a maximum of 30 alpha-numeric characters. Recipient Name2 is optional and can contain 35 characters.
• Vendor Number can contain a maximum of 30 numeric characters. Different recipients cannot share the same vendor number.
• Service Group is a segregation of your business units/subsidiaries/group of your users in SCO that allows you to more easily manage payments approvals, adjust approval limits, customized templates and more. Choosing a service group while creating a recipient restricts access for which recipients can be used when you create templates and payment.
  • Once assigned to a Service Group, a recipient cannot be moved to another service group or “unassigned”.
  • A recipient can only be assigned to one service group.
  • You can choose to leave the Service Group field blank. If the Service Group field for a recipient is left blank, the recipient can be accessed by all users to create templates and payments.
• Recipient Address for EFT payments includes the following fields:
  • Recipient Address 1 and Recipient Address 2 can each contain a maximum of 35 alpha-numeric characters.
  • City can contain 2-30 alpha-numeric characters.
  • Country allows you to select the appropriate country for the payment type from a dropdown list. EFT payments can be sent to either Canada or United States.
  • Postal/Zip Code can contain a minimum of 3 and a maximum of 15 alpha-numeric characters. This field is optional.
  • Province/ State must be selected for your payment.

Recipient Bank Information

• Recipient Bank allows you to select from a dropdown menu.
• Recipient Institution can be selected from a list of available Canadian Financial Institutions.
• Account Number is the number of the recipient account or payment destination account at the RDFI (Receiving Depository Financial Institution). Recipient Account Numbers for EFT payments can have only digits with spaces and/or hyphens. For the 12-digit accounts with Canadian FIs, hyphens and spaces should be removed. To reduce the risk of error and delay, ScotiaConnect will instantly validate the account routing information before you click Submit.
• Recipient Transit is a 5-digit transit number of the payment receiving account.

Recipient Contact Information

• You can also enter the recipient’s contact information, including name, email, phone number, fax number, and details about the email and/or fax subject lines that would appear on remittance advices.

For EDI payments

Recipient Details

• Recipient ID is your identification for the recipient. It can be alpha-numeric and must not exceed 30 characters.
• Recipient Name can contain a maximum of 30 alpha-numeric characters. Recipient Name2 is optional and can contain 35 characters.
• Vendor Number can contain a maximum of 30 numeric characters. Different recipients cannot share the same vendor number.
• Service Group is a segregation of your business units/subsidiaries/group of your users in SCO that allows you to more easily manage payments approvals, adjust approval limits, customized templates and more. Choosing a service group while creating a recipient restricts access for which recipients can be used when you create templates and payment.
  • Once assigned to a Service Group, a recipient cannot be moved to another service group or “unassigned”.
  • A recipient can only be assigned to one service group.
  • You can choose to leave the Service Group field blank. If the Service Group field for a recipient is left blank, the recipient can be accessed by all users to create templates and payments.
• Recipient Address for EDI payments includes the following fields:
  • Recipient Address 1 and Recipient Address 2 can each contain a maximum of 35 alpha-numeric characters.
  • City can contain 2-30 alpha-numeric characters.
  • Country allows you to select the appropriate country for the payment type from a dropdown list. EFT payments can be sent to either Canada or United States.
  • Postal/Zip Code can contain a minimum of 3 and a maximum of 15 alpha-numeric characters. This field is optional.
  • Province/ State must be selected for your payment.

Recipient Bank Information

• Recipient Institution can be selected from a list of available Canadian Financial Institutions.
• Account Number is the number of the recipient account or payment destination account at the RDFI (Receiving Depository Financial Institution). Recipient Account Numbers for EDI payments can have only digits with spaces and/or hyphens. For the 12-digit accounts with Canadian FIs, hyphens and spaces should be removed. To reduce the risk of error and delay, ScotiaConnect will instantly validate the account routing information before you click Submit.
• Recipient Transit is a 5-digit transit number of the payment receiving account.

Recipient Contact Information

• You can also enter the recipient’s contact information, including name, email, phone number, fax number, and details about the email and/or fax subject lines that would appear on remittance advices.

For Wire payments

Recipient Details

• Recipient Name can contain a maximum of 35 alpha-numeric characters.
• Recipient ID is your identification for the recipient. It can be alpha-numeric and must not exceed 30 characters.
• Vendor Number can contain a maximum of 30 numeric characters. Different recipients cannot share the same vendor number.
• Service Group is a segregation of your business units/subsidiaries/group of your users in SCO that allows you to more easily manage payments approvals, adjust approval limits, customized templates and more. Choosing a service group while creating a recipient restricts access for which recipients can be used when you create templates and payment.
  • Once assigned to a Service Group, a recipient cannot be moved to another service group or “unassigned”.
  • A recipient can only be assigned to one service group.
  • You can choose to leave the Service Group field blank. If the Service Group field for a recipient is left blank, the recipient can be accessed by all users to create templates and payments.
• Recipient Address fields for Wire payments (Address 1, Address 2, City, Postal/Zip Code) must contain complete physical street address information. Post Office Box or P.O. Box information is not accepted as the wire payment will be delayed or rejected depending on the intermediary or beneficiary bank policies.
  • These fields cannot be left blank or contain:
    • A variation of “Not Applicable”, “N/A”.
    • A P.O. Box or variation of P.O. Box.
    • Special characters / - ? : ( ) . , ‘ + { } are not allowed unless part of a legal street address
  • City: can contain a minimum of 2 and a maximum of 30 alpha-numeric characters.
  • Country: select the appropriate country for the payment type. Wire payments can be sent to many countries globally
  • Postal/Zip code: can contain a minimum of 3 and a maximum of 15 alpha-numeric characters. This field is optional.
  • Province/ State: must be entered.

Recipient Bank Information

• Bank Country can be selected from the list of the available countries.
• Recipient Bank: this field allows you to change the addressing information you provide for your payment. Depending on your selection the Recipient Bank fields displayed change.
  • Bank/Transit: changes the display to show the Recipient Institution and Recipient Transit fields. This selection is only available if the receiving Bank is in Canada. If you select this option choose the Recipient Institution then enter the Recipient Transit number – or use the Bank Search to find the Institution/Transit.
  • SWIFT/BIC: changes the display to show the SWIFT/BIC fields.
  • Bank Search: this button displays for all Recipient Bank options and allows you to perform searches for Banks around the world. (See Bank Search help for more information)
• Account Number: enter the complete account number of recipient without spaces.
  • If the Recipient bank country requires IBAN (International Bank Account Number) as a mandatory field, the ‘IBAN’ check box will be defaulted to being selected. Please enter the IBAN without spaces in the appropriate field.
  • If the Recipient bank country is IBAN optional, please select the IBAN checkbox to enter the IBAN number.
• Bank Details: is auto-populated with the information entered or selected from the other Recipient Bank fields

Recipient Field Information