Alerts

 

This section allows you to email alerts, create your own custom alerts or search existing alerts. Custom alerts can be modified and deleted.  The columns in this section can be sorted.

 

Available Alerts Page - Standard Alerts

 

This page allows you to email existing Standard Alerts in ScotiaConnect to your User Group or other User Groups.

Share Standard Alerts:

 

1.     Go to the Alert

2.     Click on the Share With Column Value for this Alert

3.     A pop-up Share Alert screen is displayed

4.     Select Send Email if you want to send an email notification to your user group

5.     Select Share Alert via Email : Yes, if you want to send an email notification to your user group and shared user group

6.     Share with contains a list of available User Groups

7.     Select the User Groups to share this Alert with

8.     Select Save to save this modification or Cancel to return to the Available Alerts Page

 

Approve Standard Alerts:

 

1.     Select the Alerts Checkbox for the Standard Alerts with Pending Status

2.     Click Approve Selected, located at the bottom of the screen

3.     A pop-up Approve screen is displayed seeking confirmation for approval

4.     Select Yes to approve or No to return to the Available Alerts Page.

 

 

Available Alerts Page - Custom Alerts

 

This page allows you to create, modify and delete Custom alerts. Custom alerts can be made for various transactions, balance thresholds, and service approvals and can be emailed as well as displayed on ScotiaConnect.

 

Create a Custom Alert for Balance:

 

1.     Click Create Alert

2.     A pop-up Create Alert – Alert Setup screen is displayed

3.     Category contains a list of available options you can create an Alert on

4.     Select Balance

5.     Available Account IDsAccounts, contains the Accounts you have access to

6.     You have the option of selecting all, one or more Accounts

7.     Click Select

8.     Selected Account IDs - Accounts, contains the Accounts you selected

9.     You have the option of removing all, one or more Accounts, when you make a selection and click Remove

10.  Alert at Amount is to set the threshold amount

11.  Select Send Email if you want to send an email

12.  Select Share Alert Yes, if you want to share this Alert

13.  Share with contains a list of available User Groups

14.  Select the User Groups to share this Alert with

15.  Select Submit to save this alert or Cancel to return to the Available Alerts Page.

 

Create a Custom Alert for Transaction:

 

1.     Click Create Alerts

2.     A pop-up Create Alert – Alert Setup screen is displayed

3.     Category contains a list of available options you can create an Alert on

4.     Select Transaction

5.     Transaction Type contains a list of available Transaction Types

6.     Select Transaction Type

7.     Available Account IDsAccounts, contains the Accounts you have access to

8.     You have the option of selecting all, one or more Accounts

9.     Click Select

10.  Selected Account IDs - Accounts, contains the Accounts you selected

11.  You have the option of removing all, one or more Accounts, when you make a selection and click Remove

12.  Alert at Amount is to set the threshold amount

13.  Select Send Email if you want to send an email

14.  Select Share Alert Yes, if you want to share this Alert

15.  Share with contains a list of available User Groups

16.  Select the User Groups to share this Alert with

17.  Select Submit to save this alert or Cancel to return to the Available Alerts Page.

 

Create a Custom Alert for Service:

 

1.     Click Create Alerts

2.     A pop-up Create Alert – Alert Setup screen is displayed

3.     Category contains a list of available options you can create an Alert on

4.     Select Service

5.     Service contains a list of available Service, select the Service for this Alert

6.     Status contains a list of available Status, select the Status for this Alert

7.     Available Account IDsAccounts, contains the Accounts you have access to

8.     You have the option of selecting all, one or more Accounts

9.     Click Select

10.  Selected Account IDs - Accounts, contains the Accounts you selected

11.  You have the option of removing all, one or more Accounts, when you make a selection and click Remove

12.  Alert at Amount is to set the threshold amount

13.  Select Send Email if you want to send an email

14.  Select Share Alert Yes, if you want to share this Alert

15.  Share with contains a list of available User Groups

16.  Select the User Groups to share this Alert with

17.  Select Submit to save this alert or Cancel to return to the Available Alerts Page.

 

Approve Custom Alerts:

 

1.     Select the Alerts Checkbox for the Custom Alerts with Pending Status

2.     Click Approve Selected, located at the bottom of the screen

3.     A pop-up Approve screen is displayed seeking confirmation for approval

4.     Select Yes to approve or No to return to the Available Alerts Page.

 

Share Custom Alerts:

 

1.     Go to the Alert

2.     Click on the Share With Column Value for this Alert

3.     A pop-up Share Alert screen is displayed

4.     Select Send Email if you want to send an email notification to your user group

5.     Select Share Alert Yes, if you want to share this Alert  with available User Groups

6.     Share with contains a list of available User Groups

7.     Select the User Groups to share this Alert with

8.     Select Save to save this modification or Cancel to return to the Available Alerts Page.

 

Modify a Custom Alert:

 

1.     Go to the Custom Alert

2.     Click on the Alert Name  for this Alert

3.     A pop-up View Alert – Alert Details screen is displayed

4.     All options that can be modified for this Alert are displayed. The options are explained earlier in this section for Create Custom Alert for Balance, Create Custom Alert for Transaction and Create Custom Alert for Service.

5.     View History is an Audit Log that provides information of changes made to this Alert and by whom.

6.     Select Submit to save this modification or Cancel to return to the Available Alerts Page.

 

 

Delete a Custom Alert:

 

1.     Go to the Custom Alert

2.     Select the Alerts Checkbox for the Custom Alerts

3.     Click Delete Selected, located at the bottom of the screen

4.     A pop-up Delete screen is displayed, seeking confirmation for deletion

5.     Select Yes to delete or No to return to the Available Alerts Page.

 

 

 

 

 

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